{"id":31702,"date":"2022-10-11T15:37:07","date_gmt":"2022-10-11T20:37:07","guid":{"rendered":"https:\/\/contadornube.portaldeclientes.siigo.com\/?p=31702"},"modified":"2023-11-23T15:39:29","modified_gmt":"2023-11-23T20:39:29","slug":"guia-de-uso-portal-de-clientes","status":"publish","type":"post","link":"https:\/\/contadornube.portaldeclientes.siigo.com\/guia-de-uso-portal-de-clientes\/","title":{"rendered":"Gu\u00eda de uso &#8211; Portal de clientes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"31702\" class=\"elementor elementor-31702\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a3aabfd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3aabfd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a30f44a\" data-id=\"a30f44a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a9d7e95 elementor-aspect-ratio-219 elementor-widget elementor-widget-video\" data-id=\"a9d7e95\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=mfXPmwMqXeg&quot;,&quot;aspect_ratio&quot;:&quot;219&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-fit-aspect-ratio elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d5b1f17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5b1f17\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-012166a\" data-id=\"012166a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40c0e32 elementor-widget elementor-widget-text-editor\" data-id=\"40c0e32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #333333;\">El portal de clientes es una herramienta que contiene los instructivos o gu\u00edas y v\u00eddeos, que te permiten conocer el paso a paso de las funcionalidades del programa que tienes activo para tu empresa; como: Siigo Nube, Solo Facturaci\u00f3n, Siigo Pyme, Ilimitada, entre otros.\u00a0<\/span><\/p><p><span style=\"color: #333333;\">Para ingresar, te diriges por tu navegador de internet (Google Chrome, Mozilla FireFox, entre otros) a la p\u00e1gina web:<\/span>\u00a0<span style=\"text-decoration: underline; color: #00aaff;\"><a style=\"color: #00aaff; text-decoration: underline;\" href=\"https:\/\/wordpress-373923-2475375.cloudwaysapps.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/portaldeclientes.siigo.com<\/a><\/span>.<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34981 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Ingresar-a-portal-de-clientes-nuevo.gif\" alt=\"\" width=\"1364\" height=\"692\" \/><\/p><p><span style=\"color: #333333;\">O tambi\u00e9n desde\u00a0<span style=\"text-decoration: underline; color: #00aaff;\"><a style=\"color: #00aaff; text-decoration: underline;\" href=\"https:\/\/www.siigo.com\/\" target=\"_blank\" rel=\"noopener\">www.siigo.com<\/a><\/span>, podr\u00e1s seleccionar la opci\u00f3n\u00a0<strong>Portal de clientes<\/strong>.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-33139 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2022\/08\/Pagina-Siigo-opcion-portal-de-clientes.gif\" alt=\"\" width=\"1348\" height=\"512\" \/><\/p><p><span style=\"color: #333333;\">Luego visualizar\u00e1s la siguiente pantalla, donde encontrar\u00e1s los productos que Siigo tiene para ti.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34982 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Portal-de-clientes-productos.gif\" alt=\"\" width=\"1148\" height=\"436\" \/><\/p><p><span style=\"color: #333333;\">En la parte inferior, contaras el bot\u00f3n <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-34984\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Boton-anydesk.png\" alt=\"\" width=\"108\" height=\"30\" \/>, donde <\/span><span style=\"color: #333333;\">vas a encontrar el instalador y los manuales de como descargar el soporte virtual en tu computador, esto en caso de necesitar apoyo con un asesor de servicio.\u00a0<\/span><\/p><p><span style=\"color: #333333;\">Para continuar, das clic sobre el producto que tienes activo para tu empresa y de este modo, podr\u00e1s visualizar los art\u00edculos que contienen las gu\u00edas y v\u00eddeos de ese producto.<\/span><\/p><p><span style=\"color: #00aaff;\"><strong>1. Encabezado:<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34985 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Encabezado-Contador-Nube.gif\" alt=\"\" width=\"1348\" height=\"616\" \/><\/span><\/p><p><span style=\"color: #333333;\">En esta secci\u00f3n esta el buscador, donde podr\u00e1s digitar palabras clave para encontrar la informaci\u00f3n que necesitas.<\/span><\/p><p><span style=\"color: #00aaff;\"><strong>2. Accesos directos:<\/strong><\/span><\/p><p><span style=\"color: #333333;\">Visualizar\u00e1s los siguientes botones que se describen a continuaci\u00f3n:<\/span><\/p><ul><li><span style=\"color: #333333;\"><strong>Primeros pasos: <\/strong>aqu\u00ed encontraras v\u00eddeos en un orden cronol\u00f3gico, para que puedas implementar los par\u00e1metros iniciales. Este bot\u00f3n lo observaras\u00a0en los productos Siigo Nube, Contador Nube, Siigo Pyme, Contador Windows y Divulgaci\u00f3n acad\u00e9mica.<\/span><\/li><\/ul><p><span style=\"color: #333333;\"><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34988 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Primeros-pasos-contador-nube.gif\" alt=\"\" width=\"1348\" height=\"616\" \/><\/span><\/p><ul><li><span style=\"color: #333333;\"><strong>Capacitaciones: <\/strong>en esta opci\u00f3n podr\u00e1s inscribirte a cada una de las clases virtuales que ofrecemos por cada tipo de producto, para aprender sobre el manejo del programa que tienes activo en tu empresa.\u00a0<\/span><\/li><\/ul><p><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34986 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Capacitacion-contador-nube.gif\" alt=\"\" width=\"1348\" height=\"616\" \/><\/p><p><span style=\"color: #00aaff;\"><strong>3. Gu\u00edas:<\/strong><\/span><\/p><p><span style=\"color: #333333;\">En la parte lateral izquierda podr\u00e1s ver los m\u00f3dulos o categor\u00edas que puedes implementar en Contador Nube, como: Configuraci\u00f3n general, Saldos iniciales, Proceso de ventas, Procesos de compras, entre otros.<\/span><\/p><p><span style=\"color: #333333;\"><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34987 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Guias-Contador-Nube.gif\" alt=\"\" width=\"264\" height=\"492\" \/><\/span><\/p><p><span style=\"color: #333333;\">Aqu\u00ed das clic sobre la categor\u00eda que deseas consultar y seleccionas la opci\u00f3n <strong>\u201cVer m\u00e1s\u201d<\/strong>, para visualizar el listado de los art\u00edculos que contienen las gu\u00edas y v\u00eddeos.<\/span><\/p><p><span style=\"color: #333333;\"><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34989 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Guias-leer-mas-Contador-nube.gif\" alt=\"\" width=\"1348\" height=\"480\" \/><\/span><\/p><p><span style=\"color: #333333;\">Das clic sobre el bot\u00f3n <strong>Leer m\u00e1s<\/strong>\u00a0 y podr\u00e1s consultar el contenido.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-34993 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2023\/09\/Vista-guia-contador-nube.gif\" alt=\"\" width=\"1348\" height=\"564\" \/><\/p><p><strong><span style=\"color: #f7274e;\">Importante:<\/span>\u00a0<\/strong><span style=\"color: #333333;\">Recuerda que en la parte inferior podr\u00e1s darnos a conocer tus comentarios y calificar si la informaci\u00f3n fue \u00fatil para resolver tus inquietudes.<\/span><\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"bordegif aligncenter wp-image-31802 size-full\" src=\"https:\/\/contadornube.portaldeclientes.siigo.com\/wp-content\/uploads\/2022\/08\/Comentarios-y-calificar-guia.gif\" alt=\"\" width=\"892\" height=\"184\" \/><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>El portal de clientes es una herramienta que contiene los instructivos o gu\u00edas y v\u00eddeos, que te permiten conocer el paso a paso de las funcionalidades del programa que tienes activo para tu empresa; como: Siigo Nube, Solo facturaci\u00f3n, Siigo Pyme, Ilimitada, entre otros.\u00a0<\/p>\n","protected":false},"author":416,"featured_media":30718,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[19618],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gu\u00eda de uso - Portal de clientes - Portal de Clientes Siigo Software Contable y Administrativo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/contadornube.portaldeclientes.siigo.com\/guia-de-uso-portal-de-clientes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gu\u00eda de uso - Portal de clientes - Portal de Clientes Siigo Software Contable y Administrativo\" \/>\n<meta property=\"og:description\" content=\"El portal de clientes es una herramienta que contiene los instructivos o gu\u00edas y v\u00eddeos, que te permiten conocer el paso a paso de las funcionalidades del programa que tienes activo para tu empresa; 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